What Information We Collect and Why
We gather your phone number, email, and device details when you open an account so we can verify your identity and send login codes. Transaction records from bKash, Nagad, Rocket payments include the amount, timestamp, and wallet identifier to reconcile deposits and withdrawals against your account
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balance. We log the games you open, session duration, and device type to deliver relevant promotions and troubleshoot technical issues. Support chat transcripts are stored when you reach our help desk so the next agent can see your history. Cookies track your session state and language
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preference; you can disable non-essential cookies in your browser settings. We do not sell your data to third parties. We share transaction details with our payment processors to complete deposits and withdrawals, and we may share account records with regulators if required by local law in
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eligible regions. Data retention depends on legal requirements in your jurisdiction; transaction logs are typically kept for five years, account profiles for the duration of your active account plus one year after closure. You can request a copy of your data, correct inaccuracies, or ask us
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to delete your account by contacting support with your registered phone number.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.